Businesses can access training and upskilling services through Irish Hotels Federation Skillnet, Leisure, Health & Fitness Skillnet and Restaurant & Hospitality Skillnet, one of our sectoral or multi-sector networks in their region or via one of our national initiatives. Areas include hotels and other accommodation services, bars, restaurants, catering services, conferences and events, tourism attractions, leisure, travel, entertainment and related services.
Irish Hotels Federation Skillnet supports businesses in the hotel and guesthouse sector.
The Leisure, Health & Fitness Skillnet supports businesses in the leisure, health and fitness sector.
Restaurant & Hospitality Skillnet supports businesses in the hospitality sector.
Before collaborating with the Restaurant and Hospitality Skillnet, the upskilling undertaken by restaurant staff at Salamanca and Mexico to Rome was practical in nature, however, it lacked valuable business management and customer care training. Most training was internal, using in-house manuals with senior staff members training new staff from their own experience.
The Restaurant and Hospitality Skillnet provided access to tailored Restaurant Management and Customer Care Training programmes which improved the overall productivity of the business.
The bespoke training and development programmes helped the business to retain their high-performing, experienced staff and improve workplace culture. This enabled the senior team to focus on managing the whole business more efficiently, allowing them to develop their long-term business strategy and delegate the daily business operations to other team members.
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